Privacy policy
Privacy Policy
Last updated: May 17, 2026
BLEEK (“we”, “us”, or “our”) operates this website and online store to provide natural, grounded everyday essentials and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with BLEEK.
By using this website and our services, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
Depending on how you interact with BLEEK, we may collect the following types of personal information:
Information You Provide Directly
Including:
- Name
- Billing and shipping address
- Phone number
- Email address
- Payment and transaction details
- Account login details
- Information submitted through forms, emails, or customer support enquiries
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website activity and interactions
- Cookies and usage data
- Referral links and session data
Order & Transaction Information
Including:
- Products viewed or purchased
- Cart and checkout activity
- Purchase history
- Shipping and fulfillment information
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about orders or enquiries
- Improve our website, products, and services
- Detect fraud or suspicious activity
- Send promotional emails or marketing communications (only where permitted)
- Maintain website security and functionality
- Comply with legal obligations
Shopify & Third-Party Services
BLEEK is hosted on Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services.
Your data may also be processed by trusted third-party providers that assist with:
- Payment processing
- Shipping and fulfillment
- Website analytics
- Email marketing
- Fraud prevention
- Advertising and remarketing
These providers only receive information necessary to perform their services.
To learn more about Shopify’s privacy practices, visit:
Cookies & Tracking Technologies
BLEEK uses cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Understand website traffic and usage
- Provide relevant advertising and marketing
You can control or disable cookies through your browser settings, though some website functionality may be affected.
Marketing Communications
If you subscribe to our emails or provide consent, we may send you:
- Product updates
- Promotions
- Brand announcements
- Marketing content
You may unsubscribe at any time using the unsubscribe link included in marketing emails.
Sharing of Personal Information
We do not sell your personal information.
We may share your information with trusted service providers where necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing platforms
We may also disclose information if required by law or to protect our rights, customers, or business operations.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, disclosure, or alteration.
However, no online transmission or storage system can be guaranteed completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your information
- Withdraw marketing consent
- Lodge a complaint regarding privacy practices
To make a request, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or services. BLEEK is not responsible for the privacy practices or content of external websites.
Children's Privacy
BLEEK does not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.
Contact
For questions regarding this Privacy Policy or your personal information, contact:
BLEEK
Gold Coast, Queensland, Australia
Email: contact@bleek.com.au